Number 5 Beyond Emotions - BEING
This is part 5 of the measuring customer emotions series. In the previous extracts we looked at all of the other groups this is our final one. This is a state of being. This is the moment when you see your beloved in her wedding gown the first steps of an infant and the moment you lose control of your temper. THIS IS PASSION I am beyond angry beyond love because I am in a state of passion. Your product or service has touched my life so much I am in a state of rapture Group 5