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How to create a customer emotion model in an hour or less
I want to apologise for those waiting for my book....we have had to take it down for technical improvements (which is internal slang...
Morris Pentel
Mar 17, 2021
3 min read
How are you at reading my emotions?
If you want to get an accurate read of emotions you need to start from a model of how customers are before they meet you! I call it the...
Morris Pentel
Mar 17, 2021
2 min read
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