top of page

Search


Try Conversation Analysis in your contact centre with 25 calls and it will blow your mind!
We are launching a simple conversation analysis tester so you can try it easily with just 25 calls and an online training programme...

Morris Pentel
Mar 17, 20212 min read


CXFO London Spring Meeting 30th April
I am really delighted to announce that the next meeting of CXFO London is going to be at the Pirate Castle in Camden from 10 - 4 on the...

Morris Pentel
Mar 17, 20212 min read


Managing Customer Emotions Level 2 (Contact Center) Update
For those who are joining the Level 2 Contact Center Managing Customer Emotions Course through ACXA in Athens in February I thought I...

Morris Pentel
Mar 17, 20211 min read
bottom of page