Morris PentelMar 17, 20212 minTry Conversation Analysis in your contact centre with 25 calls and it will blow your mind!We are launching a simple conversation analysis tester so you can try it easily with just 25 calls and an online training programme...
Morris PentelMar 17, 20212 minHabit Based Digital TransformationWhat do the world’s most profitable companies have in common? The most successful ones like Facebook Google, Airbnb, Uber and the rest?...
Morris PentelMar 17, 20212 minCXFO London Spring Meeting 30th AprilI am really delighted to announce that the next meeting of CXFO London is going to be at the Pirate Castle in Camden from 10 - 4 on the...
Morris PentelMar 17, 20213 minDoes your workforce reflect your future digital self?This is a question that all organisations should be asking themselves. Your workforce is your biggest asset, so why is it, time and time...