Digital Transformation - Getting Emotional
I was at a party at the weekend and someone asked if "all that emotion stuff" I have been writing about will change the way I think about...
top of page
Search
Morris Pentel
- Mar 17, 2021
- 3 min
Next Gen Contact Centre experience - it will start with chat
I am back in Paris in a few weeks and then Athens to talk about the next generation contact experience and the next generation contact...
00
Morris Pentel
- Mar 17, 2021
- 1 min
Learn how to measure customer emotions today
Measuring Customer Emotions a practical training course opens today with 2 courses. The fundamentals course - £49.95 (includes everything...
00
Morris Pentel
- Mar 17, 2021
- 2 min
Emotional Word traps - are you satisfied?
*emotion-score is based on known emotional states and easy to understand questions asked in specially engineered experiences in the best...
00
bottom of page