#ACXA

Try Conversation Analysis in your contact centre with 25 calls and it will blow your mind!

We are launching a simple conversation analysis tester so you can try it easily with just 25 calls and an online training programme...

CXFO London Spring Meeting 30th April

I am really delighted to announce that the next meeting of CXFO London is going to be at the Pirate Castle in Camden from 10 - 4 on the...

Managing Customer Emotions Level 2 (Contact Center) Update

For those who are joining the Level 2 Contact Center Managing Customer Emotions Course through ACXA in Athens in February I thought I...