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Start
Log On
You are supplied a login and get a project lead
Complete
Process
GDPR - NDA
Payment and Other details
Upload
Recordings
•Upload files – Live Service is not available in demos
Listen
Conversations
Conversation can produce hundreds of insights per minute
Analyse
Calls
Experts review at first and then programme into model
Analyse
AI
AI
Checks for patterns connects to your systems and set up alerts
Outcomes
250 calls
we tell you how to fix things
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List of 5 Top Recommendations/Conversation Improvements
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Report of main results
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Conclusions & Suggestions Presentation
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People
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Process
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Technology
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Experience
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Efficiency
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Training
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Spreadsheets of results
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Detailed breakdown of each conversation
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Overall Efficiency rating
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Template to measure success for recommendations
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How to guide
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