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Start
Log On

You are supplied a login and get a project lead

Complete
Process

GDPR  - NDA

Payment and Other details

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Upload
Recordings

•Upload files – Live Service is not available in demos

Listen
Conversations

Conversation can produce hundreds of insights per minute

Analyse
Calls

Experts review at first and then programme into model

Analyse
AI

AI 

Checks for patterns connects to your systems and set up alerts

Outcomes

250 calls 

we tell you how to fix things

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  1. List of 5 Top Recommendations/Conversation Improvements

  2. Report of main results

    1. Conclusions & Suggestions Presentation

      1. People

      2. Process

      3. Technology

      4. Experience

      5. Efficiency

      6. Training

    2. Spreadsheets of results

  3. Detailed breakdown of each conversation

  4. Overall Efficiency rating

  5. Template to measure success for recommendations 

  6. How to guide

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