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A Chat about CX Efficiency

Efficient CX is rather like anything else really. If it is aero-dynamic, like a boat plane or car smother with no lumps or bumps, it will cost less to operate and it will respond quickly to the touch of the operators. Fast lean efficient lower cost / higher value.

Problems you can fix with bots SMS Apps, etc., allow your people to focus on the actual conversation the customer is having with yo