This section is being updated

 

The future will be here soon!  :)

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See our new updated service for 2018 soon

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Past

 

First Cloud Based Contact Centre (1999)

First Cloud Based Speech Recognition 2001

First Web Chat Application 2004*

First Visual IVR 2008*

Theory of Customer Power 2011*

Social Me 2013*

Emotional Modeling Matrix 2014*

TheFutureBank 2014*

TheFuture.House 2015*

TheFutureStore.Today 2015*

TheFutureContactCentre 2016

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* Being updated for 2018

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Current

Advanced CX Mapping Tools

Behavioral Engineering

Digital Counselling

CX Masters Degree Accreditation

CXFO Global Training