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Mission Statement
The Customer Experience Foundation is a not for profit group that has been funded by the chairman board members and various sponsors. We provide access where appropriate to experts who may work together and we foster commercial projects like training and branches around the world and supporting where possible the sharing of best practice
Board and Senior Members
Here are just a few of the experts driving our network of members
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Isobel Rogers
Chief Executive
Director of Customer Engagement at Customer Experience Foundation and GDPR consultant
Global Chair of Women's Issues Formum
Manuela Pifani
Board Member
Don Hales
Board Member & International Advisor
Richard Bennett
Board Member
Christopher Brooks
Consulting Partner
Silvester Pulman
Director of Operations
Ziyaau Samad
Co-Founder & MD at Customer Experience Foundation Maldives
Suneeta Khatan
Special Advisor
Wafaa Hamoudi
Special Advisor
Masood Ali
Co Founder & Chairman CXFO Maldives
Harry Cruickshank
Special Advisor
William Carson
Special Advisor
Oisin Lunny
Special Advisor
Oisin Lunny
Special Advisor
Senior Leader in Digital Transformation, Global Business Strategy & Customer Experience
Rupesh Raikundalia
Board Member
Customer Experience Foundation
A private foundation dedicated to best practice For information
Contact The Chairman
CXFO.Org PALLADIUM HOUSE, 1-4 ARGYLL STREET, LONDON, W1F 7LD
Email. info@cxfo.org
 Business ScienceAI model of thought clusters |  E-score Experience ManagementExperience Auditing, and changing outcomes A vital part of delivering experiences is managing emotions and being able to discuss them. Access to our core emotional affect structure to measure and change contact centre conversations. |  Click to view PDF |
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 Workshop and ExperiencesHow do turn events like this into digital experiences |  What is 10The most available source of insight in the Contact Centre is conversation....we teach you how to analyse it |  Training XICWe offer a digital range of XIC (Experience Improvement Certification) Levels 1 - 4 for 2020 Have a look at our next course |
 Morris Pentelthe chairman |
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