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Training
Training is transformation
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Training isn't just imparting knowledge its about changing behaviour
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You never want delegates just to learn something.....you want them to go and do something differently. Maybe, to think differently but certainly to have a new habit.
Too often training is not delivered as an experience even by Customer Experience Experts.
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Measuring Customer Emotion, Customer Journey Mapping, Customer Experience Design and a range of tailored programmes as well as industry standards - for thousands of delegates over the past 10 years
Digital training
We provide digital training using the latest tools
Business and academic programmes
We provide a range of tailored programmes as well as industry standards such as customer journey mapping - for thousands of delegates over the past 10 years
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Workshops
From CX design and Business transformation through to Social Media Management we offer support in 15+ countries and on-line options too
Measuring Emotion - Available 1st March 2018
Customer Journey Mapping Available 15th March 2018
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