There are many accessible tools we can use and the list increases every day.

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So if you want the works

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Emotional Chatbots and AI Applications

 

Reduce emotional time - effort / Increase satisfaction measureable

 

We can measure the physical emotions experience of agents to detect improvements

Use facial recognition to see how agents are doing

AI Driven Conversational Analyitics

Channel Emotion Comparison

Digital X-rays

Customer Journey Emotional mapping

Create emotional improvements to create better ROI

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From Investigation to change its time to get emotional

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Fancy a chat.......are you willing to find out how it works and how we can help you get more emotional :)